Service Request Ticket

Service Request Information

CONTACT	Name	Taylor, Paula	Date	May 10, 2022 09:26 AM
	Department		Phone	88303
	Location		Email	taylorp@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Laptop	Edit WOU #	20210415 (opens in a new window)	Bldg/Room	WUC 121
	Service Tag		Description	Apple MacBook Pro, 13-inch M1 Chip with 8-core CPU, Space Gray #Z11B
	Serial No.	SFVFGP00ZQ05N	Location	ASWOU President
	CPU	Intel Core i9 8core(2.3GHz, 16MB L3 cache)
	OS	Unknown	Software
	Wireless NIC	3C:06:30:55:C3:91
	Bluetooth NIC	3C:06:30:57:3C:2B

TECHS	Submitted by	Alix Karkanen	Contact	akarkanen17@wou.edu	88925
	Primary Technician		Contact	ncamuso20@wou.edu	88925

Entered by	Date	Memo
Nathan Camuso			Email Public
Entered by	Date	Memo
Nathan Camuso	May 25, 2022 12:57 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Nathan Camuso	May 25, 2022 12:57 PM	Task reassigned to Nathan Camuso.	Add Attachment
Nathan Camuso	May 25, 2022 12:57 PM	Delivered	Add Attachment
Nathan Camuso	May 25, 2022 11:59 AM	Now it's 20210116 for the monitor and 20210900 for the dock	Add Attachment
Nathan Camuso	May 25, 2022 11:50 AM	Seems like there was a mix-up	Add Attachment
Nathan Camuso	May 25, 2022 11:21 AM	Monitor and Dock appear to be missing. Maybe Alix knows?	Add Attachment
Nathan Camuso	May 25, 2022 08:43 AM	Sent email	Add Attachment
Joanie Kinnaman	May 16, 2022 02:32 PM	inv# 2021-0664 correction ASW903	Add Attachment
Joanie Kinnaman	May 16, 2022 02:17 PM	not IFC instead will be charged to ASW904?	Add Attachment
Alix Karkanen	May 10, 2022 09:26 AM	laptop 20210415 doc 20210912 mon 20210646	Add Attachment