Service Request Ticket - # 79187

Service Request Information

CONTACT Name Bracy, Jennifer   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 10, 2022 10:56 AM
Department Creative Arts Phone 88534
Location Email bracyj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20210052[Edit Inv] (opens in a new window) Bldg/Room ITC 210
Service Tag Description Apple Mac Mini #Z12P
Serial No. SH2WG7201Q6P0 Location ITC 210 lab

CPU Apple M1 chip with 8-core CPU


OS Unknown Software

Wired NIC 14:98:77:58:58:85


Wireless NIC 14:98:77:53:86:5C


Bluetooth NIC 14:98:77:4C:D4:87

TECHS Submitted by Sam Sevugan Contact ssevugan20@wou.edu 88925
Primary Technician Contact omagno20@wou.edu 88925

Tracking

Entered by Date Memo
Oneil Miguel
Email

Public
Entered by Date Memo
Oneil Miguel May 10, 2022 02:43 PM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Oneil Miguel May 10, 2022 02:43 PM 
Task reassigned to Oneil Miguel.
 Add Attachment
Oneil Miguel May 10, 2022 02:43 PM 
Ethernet plugged was just offset by a bit. re plugged it and internet now works.
 Add Attachment
Sam Sevugan May 10, 2022 10:58 AM 
ITC 210
 Add Attachment
Sam Sevugan May 10, 2022 10:57 AM 
****This is an email****
Yep, tried that. What happens is 'cannot connect' 
message with the dinosaur image.
Thanks!
Jen
 Add Attachment
Sam Sevugan May 10, 2022 10:56 AM 
****This is an email****
Hello –
I would love your help with an issue:
Station #20210052[Edit Inv] (up front, near the window) 
cannot connect to the internet.

Thanks!
Jen
 Add Attachment