Service Request Ticket - # 79207

Service Request Information

CONTACT Name Melchor-Ayala, Omar   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 12, 2022 01:33 PM
Department Criminal Justice Phone 89219
Location Email ayalao@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Laptop Edit WOU # 20190493[Edit Inv] (opens in a new window) Bldg/Room MA 217
Service Tag Description Apple 13in MacBook Pro Touch Bar SpcGry #Z0W5
Serial No. FVFZG1YSL414 Location Omar Melchor Ayala, NEW T/TT CJ

CPU Intel Core i5(1.4GHz quad-core, 8thGEN)


OS MAC OS X 10.14 (Mojave) Software Microsoft Office from XXXX2019009325;

Wireless NIC A4:83:E7:83:21:36


Bluetooth NIC A4:83:E7:C3:6F:F9


TECHS Submitted by Lourdes Salazar Contact lsalazar19@wou.edu 88925
Primary Technician Contact ncamuso20@wou.edu 88925

Tracking

Entered by Date Memo
Nathan Camuso
Email

Public

Entered by Date Memo
Nathan Camuso May 18, 2022 08:09 AM
Status changed from (1) Pending to (5) Completed
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Nathan Camuso May 13, 2022 02:31 PM
Gave him adobe and it works, installing monterey
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Nathan Camuso May 13, 2022 08:42 AM
Task reassigned to Nathan Camuso.
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Lourdes Salazar May 12, 2022 01:33 PM
Omar needs Adobe Uninstalled and reinstalled on his computer. Make sure he is able to login. Anytime after 2 pm he is able to meet. 
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