Loaner has been returned, put in inbox

Status changed from (1) Pending to (4) On Hold

Beverly West should be coming in tomorrow to pick up 
this laptop. It is at the front desk.

****This is an email****
Hi, Elliot:

I'm assuming it's still going to be awhile before 
my laptop is ready to come back to me--if it's not 
until after 5:00pm today, can you contact my 
supervisor, Bev West (westb@mail.wou.edu), when 
it's ready? That way, it could at least come back 
to our office, and y'all won't have to hang onto 
it for the two weeks I'm gone. 

Cheers!

loaner 20160748

****This is an email****
Thanks, Elliot--I've tried the first three.

Fix 1: No change.

Fix 2: No visible damage

Fix 3: No driver updates available (it does show 
three different HID-compliant mouse options, but I 
checked all of them)

I have also tried disconnecting my wireless mouse, 
and the issue still happens when I just have the 
trackpad active. 

****This is an email****
My computer started doing a thing yesterday where 
certain windows will just autoscroll to the bottom 
(or far right, if that be the case) when I hover 
over them. It doesn't happen in all windows, but 
it does happen in drive/setting menus, OneNote, my 
volume control (that one's been fun).....

I've been able to narrow down the issue to the 
laptop itself--the issue continues to occur even 
when the laptop isn't connected to any peripherals 
(docking station, wireless mouse, external 
keyboard). I have tried restarting the computer, 
but the issue is still occurring.