Service Request Ticket - # 79212

Service Request Information

CONTACT Name Castellanos, Antonio   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 13, 2022 11:55 AM
Department Financial Aid Phone 88682
Location Email castellanosa@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20200414[Edit Inv] (opens in a new window) Bldg/Room ITC 009
Service Tag B372Q73 Description Latitude 5400 4 Core,8MB Cache,1.9GHz
Serial No. B372Q73 Location Two week pile 6/13-6/27

CPU Intel core i7-8665U 4 Core 8MB cache, 1.9GHz


OS Unknown Software

Wired NIC 74:78:27:0C:57:97


Wireless NIC 08:5B:D6:70:09:9A

TECHS Submitted by Elliot Purl Contact epurl19@wou.edu 88925
Primary Technician Contact omagno20@wou.edu 88925

Tracking

Entered by Date Memo
Oneil Miguel
Email

Public
Entered by Date Memo
Oneil Miguel May 24, 2022 04:16 PM 
Status changed from (1) Pending to (5) Completed
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Oneil Miguel May 24, 2022 04:16 PM 
Task reassigned to Oneil Miguel.
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Oneil Miguel May 24, 2022 04:16 PM 
User picked it up.
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Oneil Miguel May 19, 2022 02:51 PM 
He said he'll pick up the laptop.
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Oneil Miguel May 16, 2022 01:30 PM 
Powerfaids installed, configured all the settings that we could in the office, just needs to complete the setup at financial aid.
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Nathan Camuso May 13, 2022 04:08 PM 
updating
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Sam Sevugan May 13, 2022 12:31 PM 
dropped off laptop and is hoping for the laptop to 
be picked up on Monday or Tuesday, this is their 
primary workstation and they work from home 
primarily on those days.
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Elliot Purl May 13, 2022 11:58 AM 
Bringing in the laptop today
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Elliot Purl May 13, 2022 11:55 AM 
Switched offices, needs Powerfade set up on a laptop 
and configured with the network.
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