Service Request Ticket

Service Request Information

CONTACT	Name	Solvedt, Nora	Date	May 18, 2022 08:15 AM
	Department	Library & Media Services	Phone	88158
	Location		Email	solvedtn@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Printer	Edit WOU #	20140340 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	Epson WorkForce Pro WP-4020 Wireless Color Inkjet Printer
	Serial No.	NUEY001670	Location	PDR 2023 Giveaway
	Model	C11CB30201	Hostname
	Notes	4800 x 1200 dpi, 16 ppm Black, 11 ppm Color (ISO), Ethernet & Wi-Fi, AirPrint, Google Cloud Print, Email Print, Automatic Duplex Printing, Input Capacity 330 Sheets, Monthly Duty Cycle 20,000 Pages *This printer will be a USB local printer only, our campus wireless network does not support wireless printing and this is model is not supported for network printing by UCS. * T:\1. Drivers\Epson\WorkForcePro_WP-4020	Ink/Toner Refill	Epson 676XL Black Ink Cartridge, Cyan Ink Cartridge, Magenta Ink Cartridge and Yellow Ink Cartridge

TECHS	Submitted by	Monica Valencia	Contact	valenciam@wou.edu
	Primary Technician		Contact	omagno20@wou.edu	88925

Entered by	Date	Memo
Oneil Miguel			Email Public
Entered by	Date	Memo
Oneil Miguel	May 19, 2022 03:21 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Oneil Miguel	May 19, 2022 03:21 PM	Task reassigned to Oneil Miguel.	Add Attachment
Oneil Miguel	May 19, 2022 03:21 PM	Brought the old fax machine and printer back to ITC.	Add Attachment
Monica Valencia	May 18, 2022 08:15 AM	Email We don't need the old fax machine since we rarely use it. We also have an old color printer that can not be networked due to a driver compatibility issue. I don't see a WOU number on the fax machine but it was associated with the number 8-8399 and is located in HL206. The printer has WOU #: 20140340	Add Attachment