Service Request Ticket - # 79232

Service Request Information

CONTACT Name Sunada, Justin   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 18, 2022 01:55 PM
Department Phone
Location Email sunadaj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20200216[Edit Inv] (opens in a new window) Bldg/Room TODD 133
Service Tag Description Apple 13-inch MacBook Pro with Touch Bar - Space Gray #Z0ZI
Serial No. Co2DK3FNP3YV Location Halene Anderson - GFA

CPU Intel Core i5(1.4GHz quad-core, 8thGEN)


OS MAC OS X 10.15 (Catalina) Software

Wireless NIC 14:7D:DA:9C:69:2E

TECHS Submitted by Sam Sevugan Contact ssevugan20@wou.edu 88925
Primary Technician Contact omagno20@wou.edu 88925

Tracking

Entered by Date Memo
Oneil Miguel
Email

Public
Entered by Date Memo
Oneil Miguel May 23, 2022 01:26 PM 
Status changed from (1) Pending to (5) Completed
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Oneil Miguel May 18, 2022 03:25 PM 
Task reassigned to Oneil Miguel.
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Oneil Miguel May 18, 2022 03:25 PM 
Already has admin rights. What he actually wanted to do was update to Mac Os Monterey. Told him how to update. Will hold to see if he needs help.
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Sam Sevugan May 18, 2022 01:55 PM 
The device has been passed down to him and he is 
needing admin rights to update the device.
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