Service Request Ticket - # 79237

Service Request Information

CONTACT Name Granger, Katelin   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 19, 2022 10:33 AM
Department Phone 88656
Location Email stewartk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Laptop Edit WOU # 20210414[Edit Inv] (opens in a new window) Bldg/Room WUC 210A
Service Tag Description Apple MacBook Pro, 13-inch M1 Chip with 8-core CPU, Space Gray #Z11B
Serial No. SFVFGNEVVQ05N Location 2 week pile

CPU Intel Core i9 8core(2.3GHz, 16MB L3 cache)


OS Unknown Software

Wireless NIC 3C:06:30:50:E2:FE


Bluetooth NIC 3C:06:30:58:62:D2


TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact jlimas21@wou.edu 88925

Tracking

Entered by Date Memo
Jacob Limas
Email

Public

Entered by Date Memo
Jacob Limas Jun 23, 2022 07:58 AM
Status changed from (1) Pending to (5) Completed
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Jacob Limas Jun 23, 2022 07:58 AM
The mouse and keyboard was right by Joanie's door. 
It's been delivered.
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Jacob Limas Jun 15, 2022 11:37 AM
The UCS orders were 12983 and 12934.
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Jacob Limas Jun 15, 2022 11:34 AM
Finished it, but she said that she requested a 
wireless mouse and keyboard combo.
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Jacob Limas Jun 14, 2022 10:19 AM
Task reassigned to Jacob Limas.
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Jacob Limas Jun 14, 2022 10:19 AM
Started working on it
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Alix Karkanen May 19, 2022 10:33 AM
laptop 20210414[Edit Inv]
doc 20210911[Edit Inv]
no mon
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