Service Request Ticket - # 79255

Service Request Information

CONTACT Name Sakiyama, Mari   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 24, 2022 10:52 AM
Department Criminal Justice Phone 14215
Location Email sakiyamam@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20190897[Edit Inv] (opens in a new window) Bldg/Room SH 106
Service Tag B75QJ03 Description Dell 24 Monitor 23.8in LED w/ webcam&spkr #P2418HZ
Serial No. B75QJ03 Location Seth Wollam
TECHS Submitted by Sam Sevugan Contact ssevugan20@wou.edu 88925
Primary Technician Contact volkmannm@wou.edu 88188

Tracking

Entered by Date Memo
Michael Volkmann
Email

Public
Entered by Date Memo
Michael Volkmann May 24, 2022 11:55 AM 
Status changed from (1) Pending to (5) Completed
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Michael Volkmann May 24, 2022 11:54 AM 
Task reassigned to Michael Volkmann.
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Michael Volkmann May 24, 2022 11:54 AM 
Took the old loaner back to ITC 007 to be PDR'd. Now 
has 20141021[Edit Inv] loaner.
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Sam Sevugan May 24, 2022 10:52 AM 
Loaner monitor 20120897[Edit Inv] is glitching like an old 
tv, fuzzy with lines or sometimes just black 
screens often is what Mari reports. She is looking 
to switch out this monitor for another, she's 
tried looking at the cords/ unplugging, but it 
still gives her the same issues. If a tech can get 
her a swap soon it would allow her to continue her 
work.
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