Service Request Ticket

Service Request Information

CONTACT	Name	Walmsley-Santiago, Olga	Date	Jun 02, 2022 03:51 PM
	Department		Phone
	Location		Email

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Laptop	Edit WOU #	20210597 (opens in a new window)	Bldg/Room	SAC 134
	Service Tag		Description	Dell Latitude 5520 w/Dell Professionhal Sleeve 15
	Serial No.	CN0Y5H5JWSC0018D00EZ	Location	Student Work Station
	CPU	11th Generation Intel® Core- i5-1135G7
	OS	Unknown	Software
	Wired NIC	F4:EE:08:9E:03:75
	Wireless NIC	DC:21:48:22:CD:06

TECHS	Submitted by	Alix Karkanen	Contact	akarkanen17@wou.edu	88925
	Primary Technician		Contact	jlimas21@wou.edu	88925

Entered by	Date	Memo
Jacob Limas			Email Public
Entered by	Date	Memo
Joanie Kinnaman	Jun 22, 2022 03:06 PM	Inv# 2021-0761	Add Attachment
Jacob Limas	Jun 17, 2022 03:41 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Jacob Limas	Jun 17, 2022 03:40 PM	I delivered her stuff and gave her a duo token	Add Attachment
Jacob Limas	Jun 17, 2022 11:43 AM	They are a remote worker and will pick up their stuff	Add Attachment
Jacob Limas	Jun 16, 2022 03:57 PM	Task reassigned to Jacob Limas.	Add Attachment
Jacob Limas	Jun 16, 2022 03:57 PM	Contacted them and will get their location soon to set them up	Add Attachment
Alix Karkanen	Jun 02, 2022 03:51 PM	laptop 20210597 doc 20210559 mon 20210819	Add Attachment