Service Request Ticket - # 79292

Service Request Information

CONTACT Name Garrison, Jodie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 03, 2022 10:40 AM
Department Creative Arts/Art Phone 88027
Location Email garrisonj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20210888[Edit Inv] (opens in a new window) Bldg/Room CH 310
Service Tag Description Apple MacBook Pro, Apple M1 chip with 8-core CPU and 8-core GPU
Serial No. SFVFGX1CDQ05N Location Jodie Garrison

CPU M1 Pro with 8c CPU, 14 GPU


OS Unknown Software

Wireless NIC B0:BE:83:52:9A:49


Bluetooth NIC B0:BE:83:4C:50:3F

TECHS Submitted by Elliot Purl Contact epurl19@wou.edu 88925
Primary Technician Contact ncamuso20@wou.edu 88925

Tracking

Entered by Date Memo
Nathan Camuso
Email

Public
Entered by Date Memo
Nathan Camuso Jun 03, 2022 02:46 PM 
Status changed from (1) Pending to (5) Completed
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Nathan Camuso Jun 03, 2022 02:46 PM 
reinstalled CC and it seemed to fix it
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Elliot Purl Jun 03, 2022 10:40 AM 
Task reassigned to Nathan Camuso.
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Elliot Purl Jun 03, 2022 10:40 AM 
She'll either come in today or Monday
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Elliot Purl Jun 03, 2022 10:40 AM 
User is receiving the error "You don't have access 
to manage apps: Permission from your IT 
administrator may be required to enable app 
management"

She said Moshe downloaded it and setup her laptop
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