Service Request Ticket

Service Request Information

CONTACT	Name	Heide, Kathy	Date	Jun 06, 2022 09:09 AM
	Department	College of Education	Phone	88324
	Location		Email	heidek@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Laptop	Edit WOU #	20210590 (opens in a new window)	Bldg/Room	RWEC 139
	Service Tag		Description	Dell Latitude 5520 w/Dell Professionhal Sleeve 15
	Serial No.	CN0Y5H5JWSC0018D00IP	Location	Kathy Heide
	CPU	11th Generation Intel® Core- i5-1135G7
	OS	Unknown	Software
	Wired NIC	F4:EE:08:9E:8F:34
	Wireless NIC	DC:21:48:28:52:AD

TECHS	Submitted by	Alix Karkanen	Contact	akarkanen17@wou.edu	88925
	Primary Technician		Contact	jlimas21@wou.edu	88925

Entered by	Date	Memo
Jacob Limas			Email Public
Entered by	Date	Memo
Joanie Kinnaman	Jul 29, 2022 02:03 PM	inv#2022-0069	Add Attachment
Jacob Limas	Jul 26, 2022 09:30 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Jacob Limas	Jul 26, 2022 09:30 AM	I finished the setup. This is related to SR #79229	Add Attachment
Jacob Limas	Jul 22, 2022 07:53 AM	She said Tuesday next week is a good time for her.	Add Attachment
Jacob Limas	Jul 05, 2022 08:31 AM	She said that she will email me when she thinks it's a good time.	Add Attachment
Jacob Limas	Jun 30, 2022 08:22 AM	Task reassigned to Jacob Limas.	Add Attachment
Jacob Limas	Jun 30, 2022 08:22 AM	Emailed her for setup	Add Attachment
Alix Karkanen	Jun 06, 2022 09:09 AM	laptop 20210590 doc 20210824 mon 20210560	Add Attachment