Service Request Ticket

Service Request Information

CONTACT	Name	Solario, Christopher	Date	Jun 06, 2022 02:14 PM
	Department		Phone	88551
	Location		Email	solarioc@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Laptop	Edit WOU #	20210766 (opens in a new window)	Bldg/Room	SAC 104
	Service Tag		Description	Dell Latitude 5520
	Serial No.	CN0Y5H5JWSC001C700UT	Location	Unassigned - w/ Sharon Price
	CPU	11th Generation Intel Core i5-1135G7 (4core)
	OS	Unknown	Software
	Wired NIC	B4:45:06:4F:BD:BF
	Wireless NIC	D4:54:8B:AD:95:B2

TECHS	Submitted by	Jacob Limas	Contact	jlimas21@wou.edu	88925
	Primary Technician		Contact	jlimas21@wou.edu	88925

Entered by	Date	Memo
Jacob Limas			Email Public
Entered by	Date	Memo
Jacob Limas	Jun 29, 2022 01:49 PM	Status changed from (7) Waiting for Contact to (5) Completed	Add Attachment
Jacob Limas	Jun 29, 2022 01:49 PM	She said she was fine in the email and there hasn't been any issue.	Add Attachment
Jacob Limas	Jun 29, 2022 08:09 AM	Since she's back, I sent an email to make sure she didn't have any questions	Add Attachment
Jacob Limas	Jun 17, 2022 11:43 AM	Status changed from (1) Pending to (7) Waiting for Contact	Add Attachment
Jacob Limas	Jun 16, 2022 11:41 AM	We finished Dana's set up, but she isn't here yet, so I'll keep it open for now.	Add Attachment
Jacob Limas	Jun 15, 2022 01:23 PM	Task reassigned to Jacob Limas.	Add Attachment
Jacob Limas	Jun 15, 2022 01:23 PM	Repeat task of SR#79303	Add Attachment
Jacob Limas	Jun 06, 2022 02:14 PM	This is a set up request for Dana Nuinex, a student worker. Their laptop is 20210766	Add Attachment