Service Request Ticket - # 79302

Service Request Information

CONTACT Name Solario, Christopher   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 06, 2022 02:16 PM
Department Phone 88551
Location Email solarioc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20210591[Edit Inv] (opens in a new window) Bldg/Room SSC 118
Service Tag 2RCF5B3 Description Dell Latitude 5520 w/Dell Professional Sleeve 15
Serial No. CN0Y5H5JWSC0018D00HH Location (Andres) Jose Hernandez-Galvan

CPU 11th Generation Intel® Core- i5-1135G7


OS Unknown Software

Wired NIC F4:EE:08:9E:8E:7A


Wireless NIC DC:21:48:28:44:75

TECHS Submitted by Jacob Limas Contact jlimas21@wou.edu 88925
Primary Technician Contact jlimas21@wou.edu 88925

Tracking

Entered by Date Memo
Jacob Limas
Email

Public
Entered by Date Memo
Jacob Limas Jun 16, 2022 11:37 AM 
Status changed from (1) Pending to (5) Completed
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Jacob Limas Jun 16, 2022 11:37 AM 
Oneil is going to set up his printers later today.
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Jacob Limas Jun 16, 2022 11:37 AM 
His name is Jose Hernandez-Galvan and that's why I 
couldn't give him admin rights in the beginning. 
Oneil and I set him up.
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Jacob Limas Jun 15, 2022 01:23 PM 
Task reassigned to Jacob Limas.
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Jacob Limas Jun 15, 2022 01:23 PM 
Repeat task of SR#79303
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Jacob Limas Jun 06, 2022 02:16 PM 
This is a set up request for Andres Hernandez, a 
student worker. Their laptop is 20210591[Edit Inv]
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