Service Request Ticket

Service Request Information

CONTACT	Name	Solario, Christopher	Date	Jun 06, 2022 02:28 PM
	Department		Phone	88551
	Location		Email	solarioc@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Laptop	Edit WOU #	20210763 (opens in a new window)	Bldg/Room	SAC 110
	Service Tag		Description	Dell Latitude 5520
	Serial No.	CN0Y5H5JWSC001C700TB	Location	Alicia Monrroy
	CPU	11th Generation Intel Core i5-1135G7 (4core)
	OS	Unknown	Software
	Wired NIC	B4:45:06:51:88:47
	Wireless NIC	D4:54:8B:AE:6A:AA

TECHS	Submitted by	Joanie Kinnaman	Contact	kinnamaj@wou.edu	88154
	Primary Technician		Contact	jlimas21@wou.edu	88925

Entered by	Date	Memo
Jacob Limas			Email Public
Entered by	Date	Memo
Jacob Limas	Jun 16, 2022 12:35 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Jacob Limas	Jun 16, 2022 12:35 PM	We also did Dana's setup, and I have another request for that one. SR#79300, SR#79301, and SR#302 were the individual setups I was told to make.	Add Attachment
Jacob Limas	Jun 16, 2022 11:38 AM	Oneil and I got them all set up.	Add Attachment
Jacob Limas	Jun 15, 2022 01:21 PM	Task reassigned to Jacob Limas.	Add Attachment
Jacob Limas	Jun 15, 2022 01:21 PM	I contacted Christopher and will help Alicia and Andres tomorrow.	Add Attachment
Joanie Kinnaman	Jun 14, 2022 10:48 AM	note from Christopher: I have two new advisors starting this Thursday (6/16) and next Tuesday (6/21) and are hoping to get the up and running	Add Attachment
Jacob Limas	Jun 08, 2022 10:26 AM	Alicia and Dana are fully updated	Add Attachment
Joanie Kinnaman	Jun 06, 2022 02:30 PM	Alicia Monnrroy: L: 20210763 D: 20210825 M: 20200769 Dana Nunex L: 20210766 D: 20210822 M: 20210557 Andres Hernandez L: 20210591 D: 20210823 M: 20210642	Add Attachment