Service Request Ticket

Service Request Information

CONTACT	Name	Baltzley, Michael	Date	Jun 10, 2022 02:53 PM
	Department	Natural Science Division	Phone	88832
	Location		Email	baltzlem@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Laptop	Edit WOU #	20210784 (opens in a new window)	Bldg/Room	ITC 009
	Service Tag		Description	Dell Latitude 5520
	Serial No.	CN0Y5H5JWSC001C7000V	Location	two wk pile 4/4-4/18
	CPU	11th Generation Intel Core i5-1135G7 (4core)
	OS	Unknown	Software
	Wired NIC	B4:45:06:4F:BE:F1
	Wireless NIC	D4:54:8B:B9:26:3E

TECHS	Submitted by	Joanie Kinnaman	Contact	kinnamaj@wou.edu	88154
	Primary Technician		Contact	jlimas21@wou.edu	88925

Entered by	Date	Memo
Jacob Limas			Email Public
Entered by	Date	Memo
Jacob Limas	Jul 06, 2022 04:29 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Jacob Limas	Jul 06, 2022 04:29 PM	Task reassigned to Jacob Limas.	Add Attachment
Jacob Limas	Jul 06, 2022 04:29 PM	Delivered this awhile ago, forgot to update this	Add Attachment
Jacob Limas	Jun 27, 2022 08:11 AM	Emailed him about the setup	Add Attachment
Joanie Kinnaman	Jun 15, 2022 09:45 AM	inv#2021-0725	Add Attachment
Monica Valencia	Jun 13, 2022 08:57 AM	Task reassigned to New Equip. Setup.	Add Attachment
Joanie Kinnaman	Jun 10, 2022 02:53 PM	INV 2021-0725 laptop: 20210784	Add Attachment