Service Request Ticket - # 79334

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 14, 2022 11:22 AM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20140384[Edit Inv] (opens in a new window) Bldg/Room MA 230
Service Tag 37P6K32 Description Dell Latitude E6440, i7-4610M Processor
Serial No. 37P6K32 Location Maaske 230 - Marianne Novotny

CPU Intel Core i7-4610M(3.0 GHz, 4M) 4th GEN


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 2013 from XXXX2014004298; NEW VERSION: Adobe Captive v.11 (2019) UCS2019009271 JULY 2019 SR# ;(was Adobe Captivate 10 (2017 release) License P0105529 was on W#20090160 for Brian Kauffman (order #9738) JUNE 2017 SR#65369;)

Wired NIC 34:E6:D7:1A:CE:74


Wireless NIC 80:00:0B:67:3C:2A


Bluetooth NIC 80:00:0B:67:3C:2E

TECHS Submitted by Lourdes Salazar Contact lsalazar19@wou.edu 88925
Primary Technician Contact omagno20@wou.edu 88925

Tracking

Entered by Date Memo
Oneil Miguel
Email

Public
Entered by Date Memo
Oneil Miguel Jun 16, 2022 08:42 AM 
Status changed from (1) Pending to (5) Completed
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Oneil Miguel Jun 16, 2022 08:42 AM 
Laptop has been picked up.
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Oneil Miguel Jun 14, 2022 03:46 PM 
Re-imaging at printer counter.
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Lourdes Salazar Jun 14, 2022 11:22 AM 
Task reassigned to Oneil Miguel.
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Lourdes Salazar Jun 14, 2022 11:22 AM 
Marianne Novotny
username: novotnymy
Phone number 503 838 2883
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