Service Request Ticket

Service Request Information

CONTACT	Name	Pinchuk, Kristy	Date	Jun 21, 2022 12:27 PM
	Department		Phone
	Location		Email

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Laptop	Edit WOU #	20210878 (opens in a new window)	Bldg/Room	AD 308B
	Service Tag		Description	Apple MacBook Pro, Apple M1 chip with 8-core CPU and 8-core GPU
	Serial No.	SFVFGX17NQ05N	Location	Kirsty Pinchuk
	CPU	M1 Pro with 8c CPU, 14 GPU
	OS	Unknown	Software
	Wireless NIC	B0:BE:83:49:7C:93
	Bluetooth NIC	B0:BE:83:46:26:5C

TECHS	Submitted by	Alix Karkanen	Contact	akarkanen17@wou.edu	88925
	Primary Technician		Contact	omagno20@wou.edu	88925

Entered by	Date	Memo
Oneil Miguel			Email Public
Entered by	Date	Memo
Joanie Kinnaman	Jun 30, 2022 02:19 PM	inv#2021-0779	Add Attachment
Alix Karkanen	Jun 28, 2022 03:34 PM	did not want mon	Add Attachment
Oneil Miguel	Jun 24, 2022 04:08 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Oneil Miguel	Jun 24, 2022 04:05 PM	Delivered and setup completed.	Add Attachment
Oneil Miguel	Jun 23, 2022 02:31 PM	See also Service Request Ticket - # 79341 as she has a loaner.	Add Attachment
Oneil Miguel	Jun 23, 2022 11:20 AM	Task reassigned to Oneil Miguel.	Add Attachment
Oneil Miguel	Jun 23, 2022 11:20 AM	Available all of next week, preferred afternoons. Went ahead and scheduled for Monday at 2pm.	Add Attachment
Oneil Miguel	Jun 23, 2022 10:36 AM	emailed for availability.	Add Attachment
Oneil Miguel	Jun 23, 2022 10:29 AM	Laptop has been imaged.	Add Attachment
Alix Karkanen	Jun 21, 2022 12:27 PM	laptop 20210878 doc 20210905 mon 20210633	Add Attachment