Service Request Ticket - # 79366

Service Request Information

CONTACT Name Solario, Christopher   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 22, 2022 12:06 PM
Department Phone 88551
Location Email solarioc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Laptop Edit WOU # 20211137[Edit Inv] (opens in a new window) Bldg/Room ACK 105
Service Tag Description Apple 16-inch MacBook Pro: Apple M1 Pro chip w/ 10-core CPU and 16-core GPU, 512GB SSD - Space Gray #MK183LL/A
Serial No. CR90G9PK2T Location CHRISTOPHER SOLARIO

CPU Apple M1 chip with 8-core CPU


OS Unknown Software

Wireless NIC BC:D0:74:3E:58:53


Bluetooth NIC BC:D0:74:46:52:0D


TECHS Submitted by Joanie Kinnaman Contact kinnamaj@wou.edu 88154
Primary Technician Contact laronson20@wou.edu 88925

Tracking

Entered by Date Memo
Lauryn Aronson
Email

Public

Entered by Date Memo
Lauryn Aronson Jun 23, 2022 03:59 PM
Status changed from (1) Pending to (5) Completed
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Sam Sevugan Jun 23, 2022 03:53 PM
Status changed from (6) Ready to Deliver to (1) Pending
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Sam Sevugan Jun 23, 2022 03:53 PM
picked up laptop
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Lauryn Aronson Jun 23, 2022 03:47 PM
Status changed from (1) Pending to (6) Ready to Deliver
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Lauryn Aronson Jun 23, 2022 03:16 PM
****email****

Great, I will pick it up this afternoon.

Chris
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Lauryn Aronson Jun 23, 2022 03:07 PM
****This is an outgoing email****
Hi Christopher,

We were just emailing you regarding a service 
request that we have for you. (#79366)

set up and install W#20211137[Edit Inv]

Your new laptop is ready. When would you be 
available to pick it up?

Thanks,
Lauryn Aronson
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Public
Oneil Miguel Jun 23, 2022 01:19 PM
Imaged and updated.
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Lauryn Aronson Jun 22, 2022 04:35 PM
imaging the laptop. 

specialty laptop.  He got a 13-inch macbook a bit 
ago, but he is upgrading it.  [joanie is] unsure 
what he plans to do with his old one. not a gfa
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Lauryn Aronson Jun 22, 2022 04:34 PM
Task reassigned to Lauryn Aronson.
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