Service Request Ticket - # 79381

Service Request Information

CONTACT Name Boytz, Alyson   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 29, 2022 10:17 AM
Department Athletics Phone
Location Email boytza@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20200267[Edit Inv] (opens in a new window) Bldg/Room NPE 215
Service Tag Description Apple 13-inch MacBook Pro with Touch Bar - Space Gray #Z0Z1
Serial No. SC02DM0XEP3YV Location Alyson Boytz

CPU 1.4GHz quadcore 8thgeneration Intel Core i5


OS Unknown Software

Wireless NIC 14:7D:DA:99:C1:CE


Bluetooth NIC 08:F8:BC:77:D3:6B

TECHS Submitted by Lourdes Salazar Contact lsalazar19@wou.edu 88925
Primary Technician Contact omagno20@wou.edu 88925

Tracking

Entered by Date Memo
Oneil Miguel
Email

Public
Entered by Date Memo
Oneil Miguel Jul 05, 2022 08:08 AM 
Status changed from (1) Pending to (5) Completed
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Sam Sevugan Jul 01, 2022 10:54 AM 
Laptop picked up
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Oneil Miguel Jun 30, 2022 01:27 PM 
At the front desk.
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Oneil Miguel Jun 30, 2022 11:53 AM 
Image complete.
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Oneil Miguel Jun 29, 2022 10:26 AM 
Reimaging at reimaging desk.
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Oneil Miguel Jun 29, 2022 10:26 AM 
Task reassigned to Oneil Miguel.
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Lourdes Salazar Jun 29, 2022 10:17 AM 
Wipe and reimage. Was original Lonny Sargents but he 
left and this laptop is now going to Alyson Boytz 
please get ready for her use. He sent an email of 
this as well. Email when this complete.
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