Service Request Ticket

Service Request Information

CONTACT	Name	Sauer, Jennifer	Date	Jun 30, 2022 10:51 AM
	Department	Human Resources	Phone	88631
	Location		Email	sauerj@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Laptop	Edit WOU #	20210793 (opens in a new window)	Bldg/Room	PP 114
	Service Tag		Description	Dell Latitude 5520
	Serial No.	CN0Y5H5JWSC001C700TD	Location	Jessica Olson
	CPU	11th Generation Intel Core i5-1135G7 (4core)
	OS	Unknown	Software
	Wired NIC	B4:45:06:4F:BD:79
	Wireless NIC	D4:54:8B:AE:5C:AE

TECHS	Submitted by	Joanie Kinnaman	Contact	kinnamaj@wou.edu	88154
	Primary Technician		Contact	jlimas21@wou.edu	88925

Entered by	Date	Memo
Jacob Limas			Email Public
Entered by	Date	Memo
Joanie Kinnaman	Jul 29, 2022 03:43 PM	oops INV# 2022-0072	Add Attachment
Joanie Kinnaman	Jul 29, 2022 03:42 PM	2021-0072	Add Attachment
Jacob Limas	Jul 01, 2022 12:03 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Jacob Limas	Jul 01, 2022 12:03 PM	Task reassigned to Jacob Limas.	Add Attachment
Jacob Limas	Jul 01, 2022 12:03 PM	Task reassigned to New Equip. Setup.	Add Attachment
Jacob Limas	Jul 01, 2022 12:03 PM	Finished installing the setup, but there wasn't any ports in the room, nor was there printers set up yet.	Add Attachment
Jacob Limas	Jul 01, 2022 10:03 AM	Task reassigned to Jacob Limas.	Add Attachment
Sam Sevugan	Jul 01, 2022 08:17 AM	location: Room 309 @ the north end of the third floor in HR	Add Attachment
Jacob Limas	Jul 01, 2022 08:14 AM	Mainly imaged, going to email once it's done	Add Attachment
Monica Valencia	Jun 30, 2022 01:39 PM	Task reassigned to New Equip. Setup.	Add Attachment
Joanie Kinnaman	Jun 30, 2022 10:51 AM	laptop 20210793 dock 20210333 monitor 20210633	Add Attachment