Service Request Ticket

Service Request Information

CONTACT	Name	Peters , Jesse	Date	Jul 05, 2022 08:54 AM
	Department	President’s Office	Phone
	Location		Email	djpeters@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20211341 (opens in a new window)	Bldg/Room	AD 207
	Service Tag		Description	Apple Mac Studio: Apple M1 Max #Z14J
	Serial No.	SYYD2G4Y67L	Location	Dr. Jesse Peters, President
	CPU	Unknown
	OS	Unknown	Software
	Wired NIC	9C:76:0E:43:09:FD
	Wireless NIC	9C:76:0E:48:9E:43
	Bluetooth NIC	9C:76:0E:47:26:5D

TECHS	Submitted by	Alix Karkanen	Contact	akarkanen17@wou.edu	88925
	Primary Technician		Contact	omagno20@wou.edu	88925

Entered by	Date	Memo
Oneil Miguel			Email Public
Entered by	Date	Memo
Oneil Miguel	Aug 24, 2022 09:59 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Oneil Miguel	Aug 24, 2022 09:59 AM	Delivered the Studio Displays.	Add Attachment
Oneil Miguel	Jul 27, 2022 02:51 PM	Delivered the Mac Studio, Keyboard, Mouse, and Trackpad. Studio Monitors have not been delivered yet.	Add Attachment
John Rushing	Jul 27, 2022 02:00 PM	Added USB Type-C DP to SP adapter $16.23	Add Attachment
John Rushing	Jul 27, 2022 01:55 PM	Using loaner monitors W20210967 and W20210973 until his monitors arrive.	Add Attachment
Oneil Miguel	Jul 05, 2022 11:11 AM	Monitor has not come in yet.	Add Attachment
Oneil Miguel	Jul 05, 2022 10:59 AM	Task reassigned to Oneil Miguel.	Add Attachment
Oneil Miguel	Jul 05, 2022 10:59 AM	Image completed. Running updates.	Add Attachment
Alix Karkanen	Jul 05, 2022 08:54 AM	Mac studio 20211341	Add Attachment