Service Request Ticket - # 79397

Service Request Information

CONTACT Name Scroggins, Beth   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 06, 2022 10:52 AM
Department Student Health & Counseling Center Phone 88845
Location Email scrogginsb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20190662[Edit Inv] (opens in a new window) Bldg/Room SHCC 207
Service Tag G8WYG03 Description OptiPlex 7070 SFF (i5-9500 6 Cores/9MB/6T/3GHz)
Serial No. G8WYG03 Location SHC Office 207

CPU Intel Core i5-9500 9thGEN(6 Cores/9MB/6T/3.0GHz)


OS Windows 10 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2019009325;

Wired NIC E4:54:E8:73:DE:3F

TECHS Submitted by Sam Sevugan Contact ssevugan20@wou.edu 88925
Primary Technician Contact jcope20@wou.edu 88412

Tracking

Entered by Date Memo
Justin Cope
Email

Public
Entered by Date Memo
Justin Cope Jul 06, 2022 02:40 PM 
Task reassigned to Justin Cope.
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Justin Cope Jul 06, 2022 02:40 PM 
Status changed from (1) Pending to (5) Completed
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Justin Cope Jul 06, 2022 02:39 PM 
checked it out turning it off and back on fixed the 
problem.
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Justin Cope Jul 06, 2022 11:56 AM 
ill check it out after lunch
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Sam Sevugan Jul 06, 2022 11:01 AM 
It is a primary workstation and they are located in 
SHCC office 207
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Sam Sevugan Jul 06, 2022 10:52 AM 
****This is an email****
It seems to be stuck - spinning but at the exact 
same place it has been all morning.
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Sam Sevugan Jul 06, 2022 10:52 AM 
****This is an email****
Good morning,
One of our intern's computers shows this message: 
Fixing (C:) Stage 1 and shows that it will take a 
few hours. Is this normal or should we do 
something to it to make it quit. 

Monitor 20190668[Edit Inv]
CPU 2019662

Thanks!

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