Service Request Ticket - # 79403

Service Request Information

CONTACT Name Hernandez-Hunter, Anna   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 07, 2022 01:44 PM
Department Multicultural Student Services Phone 88195
Location Email hernana@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20211158[Edit Inv] (opens in a new window) Bldg/Room WUC 212E
Service Tag Description Apple 24-inch iMac with Retina 4.5K Display: Apple M1 chip with 8-core CPU and 8-core GPU- Silver
Serial No. SH4THX0XJQ6X2 Location Anna Hernandez

CPU Apple M1 chip with 8-core CPU


OS Unknown Software

Wireless NIC 3C:A6:F6:A0:73:CE


Bluetooth NIC 3C:A6:F6:A8:9E:B4

TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact omagno20@wou.edu 88925

Tracking

Entered by Date Memo
Oneil Miguel
Email

Public
Entered by Date Memo
Oneil Miguel Jul 22, 2022 10:11 AM 
Status changed from (1) Pending to (5) Completed
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Oneil Miguel Jul 22, 2022 10:11 AM 
Jacob and Jose were able to deliver it.
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Oneil Miguel Jul 21, 2022 03:42 PM 
Available Friday (7/22/22) from 9AM - 10AM for setup.
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Oneil Miguel Jul 18, 2022 04:37 PM 
****This is an outgoing email****
Hi Anna,

I need some additional information regarding service request #79403

Description: Set up 20211158[Edit Inv]


Your new iMac has just finished imaging and updating. It has the full Microsoft Suite and Adobe already installed. When is a good date/time for a student tech to setup?

Thanks,
Oneil
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Public
Oneil Miguel Jul 18, 2022 04:36 PM 
Task reassigned to Oneil Miguel.
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Alix Karkanen Jul 07, 2022 01:44 PM 
just the imac, over by my desk
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