Service Request Ticket

Service Request Information

CONTACT	Name	New, Faculty/Staff	Date	Jul 11, 2022 03:52 PM
	Department	University Computing Solutions	Phone	88925
	Location		Email

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Laptop	Edit WOU #	20210583 (opens in a new window)	Bldg/Room	WEL
	Service Tag		Description	Dell Latitude 5520 w/Dell Professionhal Sleeve 15
	Serial No.	CN0Y5H5JWSC0018D00IN	Location	Kodee Hardwood
	CPU	11th Generation Intel® Core- i5-1135G7
	OS	Unknown	Software
	Wired NIC	F4:EE:08:9E:8D:E8
	Wireless NIC	DC:21:48:27:9D:4A

TECHS	Submitted by	Joanie Kinnaman	Contact	kinnamaj@wou.edu	88154
	Primary Technician		Contact	laronson20@wou.edu	88925

Entered by	Date	Memo
Lauryn Aronson			Email Public
Entered by	Date	Memo
Joanie Kinnaman	Jul 29, 2022 04:29 PM	inv#2022-0074	Add Attachment
Joanie Kinnaman	Jul 29, 2022 04:23 PM	laptop is actually 20210583	Add Attachment
Jacob Limas	Jul 13, 2022 09:41 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Jacob Limas	Jul 13, 2022 09:41 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Jacob Limas	Jul 13, 2022 09:41 AM	Lauryn and Jose set it up for him.	Add Attachment
Joanie Kinnaman	Jul 11, 2022 03:54 PM	gave John Rushing laptop	Add Attachment
Joanie Kinnaman	Jul 11, 2022 03:54 PM	Contact Info: Mike Elliott 89363 Capital Planning & Construction OED 102 89363	Add Attachment Public
Joanie Kinnaman	Jul 11, 2022 03:52 PM	gave laptop to John Rushing: laptop 20210853 dock 20210336 monitor 20210995	Add Attachment