Status changed from (1) Pending to (5) Completed

Status changed from (7) Waiting for Contact to (1) Pending

Status changed from (1) Pending to (7) Waiting for Contact

removed monitor W#202100996 as they did not request 
a monitor

****This is an outgoing email****
Hi Keats,

I need some additional information regarding 
service request #79443

Description: Mac set up 20210889

Your laptop, monitor, and dock are almost ready to 
be delivered. We already have Adobe, Microsoft 
Office, and Zoom installed. Would you like any 
additional software?

To prepare, if this delivery is replacing an 
existing station, please ensure that you move all 
of your files from that machine onto your H: drive 
or otherwise back them up.  Anything left on an 
old machine will not be accessible from your new 
one.  If you have any questions or need help 
backing up your data, please email me back or call 
our office at 8-8925.

Once that is complete, we can set up your new 
equipment.  Please let us know your availability 
for the next few business days so that we can 
schedule a time to set it up with you.

Thank you and have a wonderful day,
Jose Angulo
UCS Technician

Task reassigned to Jose Angulo.

laptop 20210889
doc 20210425
mon 20210996