Service Request Ticket - # 79468

Service Request Information

CONTACT Name Guy, Trisha   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 27, 2022 11:39 AM
Department Student Health & Counseling Center Phone 88844
Location Email guyt@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20190666[Edit Inv] (opens in a new window) Bldg/Room SHCC Reception Area
Service Tag G8X3H03 Description OptiPlex 7070 SFF (i5-9500 6 Cores/9MB/6T/3GHz)
Serial No. G8X3H03 Location 3rd Window

CPU Intel Core i5-9500 9thGEN(6 Cores/9MB/6T/3.0GHz)


OS Windows 10 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2019009325;

Wired NIC E4:54:E8:73:E0:29


TECHS Submitted by Lauryn Aronson Contact laronson20@wou.edu 88925
Primary Technician Contact jlimas21@wou.edu 88925

Tracking

Entered by Date Memo
Jacob Limas
Email

Public

Entered by Date Memo
Jacob Limas Jul 28, 2022 01:05 PM
Status changed from (1) Pending to (5) Completed
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Jacob Limas Jul 28, 2022 01:05 PM
I think she was already in the staff admin group, 
but I put her specific profile as in admin just in 
case. We also made sure the scanner was connected. 
It should be easy for medicat to install the 
software for them now.
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Jacob Limas Jul 27, 2022 03:45 PM
Task reassigned to Jacob Limas.
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Lauryn Aronson Jul 27, 2022 11:39 AM
She needs admin rights, and may need help with the scanner because it is being remotely installed. she is free today and tomorrow 9-12 and 1-5.
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