Service Request Ticket

Service Request Information

CONTACT	Name	Creighton, Isabelle	Date	Aug 11, 2022 12:44 PM
	Department		Phone
	Location		Email

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Laptop	Edit WOU #	20210885 (opens in a new window)	Bldg/Room	NPE 205
	Service Tag		Description	Apple MacBook Pro, Apple M1 chip with 8-core CPU and 8-core GPU
	Serial No.	SFVFGX1HKQ05N	Location	Emma Barrow, Soccer Coach
	CPU	M1 Pro with 8c CPU, 14 GPU
	OS	Unknown	Software
	Wireless NIC	B0:BE:83:48:F5:4D
	Bluetooth NIC	B0:BE:83:50:28:8B

TECHS	Submitted by	Alix Karkanen	Contact	akarkanen17@wou.edu	88925
	Primary Technician		Contact	jlimas21@wou.edu	88925

Entered by	Date	Memo
Jacob Limas			Email Public
Entered by	Date	Memo
Jacob Limas	Aug 26, 2022 11:06 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Jacob Limas	Aug 26, 2022 11:06 AM	I put a generic postscript on one of the printers because it didn't have the driver online.	Add Attachment
Jacob Limas	Aug 26, 2022 11:05 AM	Got her all set up	Add Attachment
Jacob Limas	Aug 22, 2022 07:55 AM	She told me she's available on Friday, So I will be helping her this Friday or next Friday.	Add Attachment
Jacob Limas	Aug 16, 2022 02:10 PM	Sent an email, but never got a response.	Add Attachment
Jacob Limas	Aug 11, 2022 01:30 PM	Task reassigned to Jacob Limas.	Add Attachment
Alix Karkanen	Aug 11, 2022 12:44 PM	laptop 20210885 doc 20210901 mon 20210981	Add Attachment