Service Request Ticket - # 79526

Service Request Information

CONTACT Name Sellers, Shawn   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 12, 2022 01:14 PM
Department College of Education Phone 88985
Location Email sellerss@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20160135[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 20FZPD2 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. 20FZPD2 Location PDR

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2016005511

Wired NIC 18:66:DA:1B:34:45

TECHS Submitted by Nathan Sauer Contact sauern@wou.edu 88960
Primary Technician Contact jlimas21@wou.edu 88925

Tracking

Entered by Date Memo
Jacob Limas
Email

Public
Entered by Date Memo
Nathan Sauer Aug 16, 2022 11:24 AM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Nathan Sauer Aug 16, 2022 11:24 AM 
She asked to cancel these service requests at this 
time. Will contact us later if needed.
 Add Attachment
Jacob Limas Aug 15, 2022 01:41 PM 
Task reassigned to Jacob Limas.
 Add Attachment
Nathan Sauer Aug 12, 2022 01:14 PM 
Replace the hard drive with a new NVMe with a fresh 
image. Make sure she has what files she needs off the 
old hard drive.
 Add Attachment