Service Request Ticket - # 79527

Service Request Information

CONTACT Name Sellers, Shawn   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 12, 2022 01:16 PM
Department College of Education Phone 88985
Location Email sellerss@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20181456[Edit Inv] (opens in a new window) Bldg/Room ITC 008
Service Tag FJGS0X2 Description Dell Latitude 5401, I7-9850H(6 core 2.6GHZ)
Serial No. FJGS0X2 Location Arin Porter

CPU Intel Core i7-9859H(6 core, 12MB, 2.6GHz, 35W vPro)


OS Windows 10 Pro, 64 bit Software Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2018007938;

Wireless NIC C8:F7:50:79:50:F3

TECHS Submitted by Nathan Sauer Contact sauern@wou.edu 88960
Primary Technician Contact jlimas21@wou.edu 88925

Tracking

Entered by Date Memo
Jacob Limas
Email

Public
Entered by Date Memo
Nathan Sauer Aug 16, 2022 11:25 AM 
Status changed from (1) Pending to (5) Completed
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Nathan Sauer Aug 16, 2022 11:25 AM 
She asked to cancel these service requests at this 
time. Will contact us later if needed.
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Jacob Limas Aug 15, 2022 01:41 PM 
Task reassigned to Jacob Limas.
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Nathan Sauer Aug 12, 2022 01:16 PM 
Reimage the laptop. Make sure she has any files she 
needs before reimaging.
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