Service Request Ticket - # 79539

Service Request Information

CONTACT Name Carrillo, Luanne   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 17, 2022 12:39 PM
Department Multicultural Student Services Phone 89233
Location Email carrillol@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Copier Edit WOU # 20181425[Edit Inv] (opens in a new window) Bldg/Room WUC
Service Tag Description Ricoh IM C4500 Copier- Color Laser Multifunction
Serial No. 3129M404330 Location MSSP Office

Model IM C4500 Hostname tucker.wou.edu
Notes Ricoh IM C4500 Copoer, 45 Pages per min. Automatic Dual Scan Document Feeder 10.1" color touch screen Trayless Duplex 1,100 Sheet capacity through 2 trays 100 Page by-pass tray USB scanning and printing Network Printing - PC & MAC Network Color Scanning Wireless mobile printing Internal Staple Finisher Fax Board Hole Punch; Local service and support with 4 hour response time. Service & Supply program includes all toner, parts, labor, service IP ADDRESS:140.211.118.27 Ink/Toner Refill Service & Supply Program: B/W copies billed by usage at $.0075 per page Color copies billed by usage at $.058 per page

Wired NIC 58:38:79:25:F6:59

TECHS Submitted by Sam Sevugan Contact ssevugan20@wou.edu 88925
Primary Technician Contact valenciam@wou.edu

Tracking

Entered by Date Memo
Monica Valencia
Email

Public
Entered by Date Memo
Monica Valencia Aug 30, 2022 10:39 AM 
Status changed from (1) Pending to (5) Completed
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Monica Valencia Aug 24, 2022 11:45 AM 
Added codes to the copier and sent How to instructions for Blanca Aguillar.
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Monica Valencia Aug 17, 2022 02:17 PM 
Emailed user to see if they are wanting to activate this next week.
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Monica Valencia Aug 17, 2022 01:39 PM 
Task reassigned to Monica Valencia.
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Sam Sevugan Aug 17, 2022 12:39 PM 
****This is an email****
Awesome! It's in regards to setting up a password 
for our printer
I'd like to ask for a tech to help us set up a 
password for our printer, but first now what our 
options are.. such as can a password be set on the 
actual printer, or would it be in each computer
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