Service Request Ticket - # 79543

Service Request Information

CONTACT Name McDonald-Newman, William   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 18, 2022 10:20 AM
Department Student Media Phone 8-9697
Location Email McDonaldNewmanW@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20210115[Edit Inv] (opens in a new window) Bldg/Room TERRY 210
Service Tag JLC72J3 Description Dell Latitude 5420 with Dell Pro Briefcase
Serial No. JLC72J3 Location Chelsee Blatner

CPU 11th Generation Intel Core i5-1135G7 (4core)


OS Unknown Software

Wired NIC A0:29:19:03:E4:6E


Wireless NIC F4:7B:09:26:D6:9E

TECHS Submitted by Oneil Miguel Contact omagno20@wou.edu 88925
Primary Technician Contact jlimas21@wou.edu 88925

Tracking

Entered by Date Memo
Jacob Limas
Email

Public
Entered by Date Memo
Jacob Limas Aug 19, 2022 10:32 AM 
Status changed from (1) Pending to (5) Completed
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Jacob Limas Aug 19, 2022 10:32 AM 
Delivered it to Alyssa.
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Jacob Limas Aug 19, 2022 08:51 AM 
Task reassigned to Jacob Limas.
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Jacob Limas Aug 19, 2022 08:03 AM 
Imaging is pretty much done, just restarting the 
computer.
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Jacob Limas Aug 18, 2022 02:05 PM 
Started imaging process
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Oneil Miguel Aug 18, 2022 10:20 AM 
Wipe computer and return to Alyssa Rollins bc William is no longer at WOU.
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