****This is an outgoing email****
Hi Alyssa,

I need some additional information regarding 
service request #79551

Description: Set up 20210805
We have your new Dell Computer 20210805 ready to 
be delivered and set up.  To prepare, if this 
delivery is replacing an existing station, please 
ensure that you move all of your files from that 
machine onto your H: drive or otherwise back them 
up.  Anything left on an old machine will not be 
accessible from your new one.  If you have any 
questions or need help backing up your data, 
please email me back or call our office at 8-8925.

Once that is complete, we can set up your new 
equipment.  Please let us know your availability 
for the next few business days so that we can 
schedule a time to set it up with you.

Thank you and have a wonderful day,
Adriana Ramsay
UCS Support Technician

just laptop 20210805