Service Request Ticket - # 79564

Service Request Information

CONTACT Name Miranda-Aguilar, Blanca   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 24, 2022 11:05 AM
Department Multicultural Student Services Phone 88424
Location Email mirandaaguilarb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20160992[Edit Inv] (opens in a new window) Bldg/Room ITC 003
Service Tag 150YKH2 Description Dell OptiPlex 7040 SFF, 16GB (2x8GB) 2133MHz DDR4
Serial No. 150YKH2 Location PDR

CPU Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2016005511;

Wired NIC 50:9A:4C:46:0A:CC

TECHS Submitted by Monica Valencia Contact valenciam@wou.edu
Primary Technician Contact jcope20@wou.edu 88412

Tracking

Entered by Date Memo
Justin Cope
Email

Public
Entered by Date Memo
Justin Cope Sep 07, 2022 08:03 AM 
Status changed from (1) Pending to (5) Completed
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Justin Cope Sep 07, 2022 08:03 AM 
Task reassigned to Justin Cope.
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Justin Cope Sep 07, 2022 08:03 AM 
replaced the hard drive with an nvme.
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Justin Cope Sep 02, 2022 01:24 PM 
I emailed Blanca but she never got back to me. So we 
should probably take it back sometime soon.
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Jacob Limas Aug 25, 2022 04:30 PM 
Took it back, and have to see if we can put an NVMe 
in it for free or they have to pay.
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Monica Valencia Aug 24, 2022 11:05 AM 
When the computer starts up the video card is making noise.
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