Service Request Ticket - # 79566

Service Request Information

CONTACT Name Cote, Ben   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 24, 2022 03:37 PM
Department Mathematics Phone 89239
Location Email coteb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20190495[Edit Inv] (opens in a new window) Bldg/Room MNB
Service Tag 2F711Z2 Description Dell XPS 2in1 15in 7-8705GQuad(8th)16GB 256GB SSD
Serial No. 2F711Z2 Location Tracy Boyson

CPU Intel Core i7-8750G Quad core(up to 4.1GHz, 8M )


OS Windows 10 Pro, 64 bit Software Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2019009325; TRANSFER from W#20141244: Geometer's Sketchpad v5 from VISA2018008830 MAR2019 SR#71586 *can also be used on home station or laptop; Techsmith Camtasia 2019 Education v.19 single user license VISA2018009203 JUNE2019--SEE SR#74272;

Wireless NIC 9C:B6:D0:9C:1A:19


Bluetooth NIC 9C:B6:D0:9C:1A:1A


AUX NIC 98:E7:43:CA:D5:08

TECHS Submitted by Lourdes Salazar Contact lsalazar19@wou.edu 88925
Primary Technician Contact jlimas21@wou.edu 88925

Tracking

Entered by Date Memo
Jacob Limas
Email

Public
Entered by Date Memo
Jacob Limas Sep 08, 2022 04:29 PM 
Status changed from (1) Pending to (5) Completed
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Jacob Limas Sep 08, 2022 04:29 PM 
Task reassigned to Jacob Limas.
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Jacob Limas Sep 08, 2022 04:28 PM 
We finished the updates and delivered it to Tracy.
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Oneil Miguel Sep 08, 2022 08:22 AM 
Laptop has been reimaged. Just need to do updates.
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Oneil Miguel Sep 07, 2022 09:59 AM 
I contacted Tracy and she says after we reimage, she'll hold onto it until the Math department figure out who's going to get it.
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Jacob Limas Sep 02, 2022 04:19 PM 
This can be wiped on the 7th, but I won't be here to 
do it. If Tracy does "PDR" it, then we can turn it 
to a loaner since it's really new still
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Jacob Limas Aug 26, 2022 11:07 AM 
He said they might be trying to PDR/get rid of it, 
but he needs to ask Tracy first
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Jacob Limas Aug 26, 2022 08:55 AM 
It had to go in the 2 weeks first
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Jacob Limas Aug 25, 2022 11:55 AM 
Oneil had it, but it's not on his desk
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Lourdes Salazar Aug 24, 2022 03:42 PM 
turned in 8/24
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Lourdes Salazar Aug 24, 2022 03:37 PM 
Wipe Brenda Bradleys computer (she leaving wou) and 
return to the department head, Ben Cote.
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