Service Request Ticket - # 79616

Service Request Information

CONTACT Name New, Faculty/Staff   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 07, 2022 02:25 PM
Department University Computing Solutions Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20181091[Edit Inv] (opens in a new window) Bldg/Room DFSC 211
Service Tag 885NDW2 Description Dell OptiPlex 7060 SFF desktop, i5-8500 3Ghz 6core
Serial No. 885NDW2 Location Keith Schwartz

CPU intel i5-8500(6-Core/Thread,9MB Cache, up to 4GHz)


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 201* from XXXX2018007938;

Wired NIC 6C:2B:59:E5:C5:2E

TECHS Submitted by Jose Angulo Contact jangulo15@wou.edu 88925
Primary Technician Contact jcope20@wou.edu 88412

Tracking

Entered by Date Memo
Justin Cope
Email

Public
Entered by Date Memo
Justin Cope Sep 08, 2022 02:01 PM 
Status changed from (1) Pending to (5) Completed
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Justin Cope Sep 08, 2022 02:01 PM 
Task reassigned to Justin Cope.
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Justin Cope Sep 08, 2022 02:01 PM 
checked it out seems to have fixed itself. told him 
to tell us if it happens again.
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Jose Angulo Sep 07, 2022 04:42 PM 
keith schwartz
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Jose Angulo Sep 07, 2022 02:25 PM 
The monitor may need to be replaced W20181135. It is 
having symptoms of a blown speaker.
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