Service Request Ticket - # 79617

Service Request Information

CONTACT Name New, Faculty/Staff   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 07, 2022 02:39 PM
Department University Computing Solutions Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20210889[Edit Inv] (opens in a new window) Bldg/Room AD
Service Tag Description Apple MacBook Pro, Apple M1 chip with 8-core CPU and 8-core GPU
Serial No. SFVFGX1KXQ05N Location Judith Sylva

CPU M1 Pro with 8c CPU, 14 GPU


OS Unknown Software

Wireless NIC B0:BE:83:47:5F:DC


Bluetooth NIC B0:BE:83:53:A7:63

TECHS Submitted by Jose Angulo Contact jangulo15@wou.edu 88925
Primary Technician Contact jangulo15@wou.edu 88925

Tracking

Entered by Date Memo
Jose Angulo
Email

Public
Entered by Date Memo
Jose Angulo Sep 12, 2022 02:25 PM 
Status changed from (1) Pending to (5) Completed
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Jose Angulo Sep 08, 2022 04:25 PM 
Adobe download seems to be corrupted. She will be 
dropping it off tomorrow for reimage.
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Jose Angulo Sep 08, 2022 10:26 AM 
Task reassigned to Jose Angulo.
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Jose Angulo Sep 07, 2022 04:41 PM 
Judith Sylva
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Jose Angulo Sep 07, 2022 02:39 PM 
She is having trouble accessing adobe acrobat. Her 
account may not have access.
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