Service Request Ticket - # 79618

Service Request Information

CONTACT Name Deets, Amber   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 07, 2022 03:00 PM
Department Graduate Studies Phone 88492
Location Email deetsa@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20200477[Edit Inv] (opens in a new window) Bldg/Room ITC 013
Service Tag BP0PP73 Description Dell Latitude 5400 - 4 Core,8MB Cache,1.9GHz
Serial No. BP0PP73 Location GFA Pool Shelf

CPU Intel core i7-8665U 4 Core 8MB cache, 1.9GHz


OS Unknown Software

Wired NIC 74:78:27:0C:C5:3B


Wireless NIC 3C:9C:0F:37:3B:F6

TECHS Submitted by Jose Angulo Contact jangulo15@wou.edu 88925
Primary Technician Contact rushingj@wou.edu 89242

Tracking

Entered by Date Memo
John Rushing
Email

Public
Entered by Date Memo
John Rushing Oct 28, 2022 03:38 PM 
Status changed from (1) Pending to (5) Completed
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Oneil Miguel Sep 14, 2022 01:53 PM 
She is available after 3pm today.
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Oneil Miguel Sep 14, 2022 01:50 PM 
I attached her screenshot of the error.
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Oneil Miguel Sep 14, 2022 01:50 PM 
****This is a G-Chat from Amber Deets****
"SQL is not working. It opens, but says that I am 
not logged in. I am on a new computer. Wonder if 
something needs to be fixed.
"
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image.png
John Rushing Sep 08, 2022 09:00 AM 
Amber's system was setup on 9/7/2022.
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John Rushing Sep 08, 2022 08:57 AM 
Task reassigned to John Rushing.
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Jose Angulo Sep 07, 2022 03:01 PM 
***email***
Sorry for the late reply, this week has been a bit 
crazy. Right now we only have 1 person who is 
ready to have their computer moved up and here is 
that information:
Staff Name	Current Location	         
Computer #	    Monitor #1	  Monitor #2	                
New Location
Amber Deets	ADM 107	20200477[Edit Inv]	20200505	
20130761[Edit Inv]	                ADM 205C

I am compiling a list for you with the additional 
members that will need computers and printers 
moved for you and will send that shortly. We are 
hoping for those to be moved sometime next week.
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Jose Angulo Sep 07, 2022 03:00 PM 
computer 20200477[Edit Inv] mon 20200505[Edit Inv] mon 20130761[Edit Inv] moved 
from ad 107 to ad 205C
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