Service Request Ticket - # 79622

Service Request Information

CONTACT Name Clark, Adry   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 08, 2022 08:57 AM
Department Service Learning & Career Development Phone 88648
Location Email clarka@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20200169[Edit Inv] (opens in a new window) Bldg/Room WUC 119
Service Tag BVYZ573 Description Dell Latitude 5400
Serial No. BVYZ573 Location Adry Clark

CPU Intel core i7-8665U 4 Core 8MB cache, 1.9GHz


OS Windows 10 Enterprise 64bit Software

Wired NIC CC:48:3A:5B:9F:C9


Wireless NIC AC:12:03:36:86:CF

TECHS Submitted by Oneil Miguel Contact omagno20@wou.edu 88925
Primary Technician Contact jcope20@wou.edu 88412

Tracking

Entered by Date Memo
Justin Cope
Email

Public
Entered by Date Memo
Justin Cope Sep 08, 2022 02:01 PM 
Status changed from (1) Pending to (5) Completed
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Justin Cope Sep 08, 2022 02:01 PM 
seems like its working now did some updates and told 
her to turn it off and back on at the end of the 
day. hopefully it stays good
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Justin Cope Sep 08, 2022 02:00 PM 
Task reassigned to Justin Cope.
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Oneil Miguel Sep 08, 2022 08:57 AM 
From her call she said her screens were flickering 
and overall the computer is not operating at 
optimal speeds. (Could be device speed or Internet 
speed.)

The computer WOU # is 20200169[Edit Inv]
Center for Professional Pathways
WUC room 119B
She would like for someone to come by and check it 
out. Primarily the screen issue.
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