Service Request Ticket - # 79627

Service Request Ticket - # 79627

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Service Request Information

CONTACT	Name	Student, Student	Date	Sep 09, 2022 12:49 PM
	Department		Phone	88925
	Location		Email

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Printer	Edit WOU #	20180322 (opens in a new window)	Bldg/Room	WUC 111
	Service Tag		Description	Xerox Versalink C600/DNM Color Printer XPPS
	Serial No.	9RA680994	Location	WUC Lab 2 Printer( replaces W#20130057)
	Model	C600/DNM	Hostname	lab-wuclab2/lab-wuclabcolor2
	Notes	XPPS PROGRAM for supplies and repair large office printer(10-20 users) -Print Res1200 x2400 dpi -Max Print Size: 8.5x14in -Print Speed: 55 ppm -First Print Out Time: 8 Seconds -Automatic Duplexing; -5in Color Touchscreen; -Front-Side USB -150-Sheet Bypass & 550-Sheet Input Trays -Monthly Duty Cycle: 120,000 Pages -USB 3.0 & Ethernet; STUDENT TECH(XPPS); IP ADDRESS:140.211.118.26	Ink/Toner Refill	Standard Capacity Toner Cartridges: Black: 6,000 pages6 106R03899 Cyan: 6,000 pages6 106R03896 Magenta: 6,000 pages6 106R03897 Yellow: 6,000 pages6 106R03898 High Capacity Toner Cartridges: Black: 12,200 pages6 106R03903 Cyan: 10,100 pages6 106R03900 Magenta: 10,100 pages6 106R03901 Yellow: 10,100 pages6 106R03902; Extra High Capacity Toner Cartridges: Black: 16,900 pages6 106R03919 Cyan: 16,800 pages6 106R03916 Magenta: 16,800 pages6 106R03917 Yellow: 16,800 pages6 106R03918 Cyan Drum Cartridge: 40,000 pages7 108R01485 Magenta Drum Cartridge: 40,000 pages7 108R01486 Yellow Drum Cartridge: 40,000 pages7 108R01487 Black Drum Cartridge: 40,000 pages7 108R01488 Waste Cartridge: 30,000 pages7 108R01416
	Wired NIC	9C:93:4E:8A:49:8D

TECHS	Submitted by	Oneil Miguel	Contact	omagno20@wou.edu	88925
	Primary Technician		Contact	jlimas21@wou.edu	88925

Tracking

Entered by	Date	Memo
Jacob Limas			Email Public
Entered by	Date	Memo
Jacob Limas	Oct 14, 2022 04:10 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Jacob Limas	Oct 14, 2022 04:10 PM	Replaced it	Add Attachment
Monica Valencia	Oct 12, 2022 04:57 PM	Task reassigned to Jacob Limas.	Add Attachment
Monica Valencia	Oct 12, 2022 04:57 PM	Needs to be replaced on Friday (10/14)	Add Attachment
Monica Valencia	Oct 03, 2022 04:29 PM	Toner at 4%	Add Attachment
Monica Valencia	Sep 19, 2022 08:20 AM	Toner at 10%	Add Attachment
Monica Valencia	Sep 09, 2022 01:48 PM	Task reassigned to Monica Valencia.	Add Attachment
Monica Valencia	Sep 09, 2022 01:48 PM	Toner is at 13%	Add Attachment
Justin Cope	Sep 09, 2022 01:43 PM	went and checked on it and it just says re-order. Monica says it should still be good for a while.	Add Attachment
Oneil Miguel	Sep 09, 2022 12:49 PM	WUC Downstairs computer lab is out of cyan toner for one of the printers. Printer is 20180322	Add Attachment