Service Request Ticket

Service Request Information

CONTACT	Name	Morrison, Alexis	Date	Sep 12, 2022 01:02 PM
	Department	Disability Access Services	Phone	88250
	Location		Email	morrisona@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Laptop	Edit WOU #	20210776 (opens in a new window)	Bldg/Room	APSC
	Service Tag		Description	Dell Latitude 5520
	Serial No.	CN0Y5H5JWSC001C7000G	Location	2 weeks pit
	CPU	11th Generation Intel Core i5-1135G7 (4core)
	OS	Unknown	Software
	Wired NIC	B4:45:06:4F:BD:B9
	Wireless NIC	D4:54:8B:B9:60:A4

TECHS	Submitted by	Alix Karkanen	Contact	akarkanen17@wou.edu	88925
	Primary Technician		Contact	jlimas21@wou.edu	88925

Entered by	Date	Memo
Jacob Limas			Email Public
Entered by	Date	Memo
Jacob Limas	Sep 28, 2022 08:58 AM	This got swapped with a different computer and is being used for something else	Add Attachment
Jacob Limas	Sep 15, 2022 11:15 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Jacob Limas	Sep 15, 2022 11:15 AM	Got her all set up and understood printers better	Add Attachment
Jacob Limas	Sep 15, 2022 08:23 AM	Task reassigned to Jacob Limas.	Add Attachment
Jacob Limas	Sep 15, 2022 08:23 AM	I am meeting her at 10 to set up	Add Attachment
Jacob Limas	Sep 14, 2022 12:35 PM	Emailed Alexis	Add Attachment
Jacob Limas	Sep 14, 2022 12:10 PM	Alix fixed it	Add Attachment
Jacob Limas	Sep 13, 2022 11:25 AM	This goes to someone else in inventory, so techs should wait on this one	Add Attachment
Alix Karkanen	Sep 12, 2022 01:02 PM	just laptop 20210776	Add Attachment