Service Request Ticket - # 79649

Service Request Information

CONTACT Name Freeborn, Laura   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 13, 2022 03:20 PM
Department Campus Public Safety Phone 88267
Location Email freebornl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Tablet Edit WOU # 20220085[Edit Inv] (opens in a new window) Bldg/Room PS
Service Tag Description Apple 10.2-inch iPad Wi-Fi 64GB - Space Gray #MK2K3LL/A
Serial No. SHLHJ63P673 Location Public Safety

CPU Unknown


OS Unknown Software

TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact 88925

Tracking

Entered by Date Memo
New Equip. Setup
Email

Public

Entered by Date Memo
Adriana Ramsay Sep 15, 2022 02:11 PM
Status changed from (1) Pending to (5) Completed
Add Attachment
Joanie Kinnaman Sep 14, 2022 02:03 PM
Laura called, and she wants the iPad TOMORROW. 9/15  
They need it for testing
Add Attachment
Adriana Ramsay Sep 14, 2022 02:00 PM
****This is an email****
Subject:  New iPad and cases Setup

Hello laura, 

We have your new iPad and cases ready to be 
delivered and set up.  To prepare, if this 
delivery is replacing an existing station, please 
ensure that you move all of your files from that 
machine onto your H: drive or otherwise back them 
up.  Anything left on an old machine will not be 
accessible from your new one.  If you have any 
questions or need help backing up your data, 
please email me back or call our office at 8-8925.

Once that is complete, we can set up your new 
equipment.  Please let us know your availability 
for the next few business days so that we can 
schedule a time to set it up with you.

Thank you and have a wonderful day,
Adriana Ramsay
UCS Support Technician



Add Attachment
Joanie Kinnaman Sep 14, 2022 11:55 AM
inv# 2022-0166
Add Attachment
Alix Karkanen Sep 13, 2022 03:20 PM
ipad and case
Add Attachment