Service Request Ticket

Service Request Information

CONTACT	Name	Solvedt, Nora	Date	Sep 14, 2022 09:09 AM
	Department	Library & Media Services	Phone	88158
	Location		Email	solvedtn@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20141167 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag	40VHV42	Description	Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
	Serial No.	40VHV42	Location	PDR 2023 Giveaway
	CPU	Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)
	OS	Windows 7 Pro, 64 bit	Software	MS office Pro Plus 2013 from XXXX2014004298; TRANSFERRED from old cpu W#20101437 SR59584 MAR2016:Photoshop Extended CS5 WIN from P0081871 and Adobe Acrobat DC (Pro)subscription from XXXX2015004716 serialized desktop NOV2015;
	Wired NIC	98:90:96:D6:02:A6

TECHS	Submitted by	Jacob Limas	Contact	jlimas21@wou.edu	88925
	Primary Technician		Contact	jlimas21@wou.edu	88925

Entered by	Date	Memo
Jacob Limas			Email Public
Entered by	Date	Memo
Jacob Limas	Sep 16, 2022 10:03 AM	Task reassigned to Jacob Limas.	Add Attachment
Jacob Limas	Sep 16, 2022 10:03 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Jacob Limas	Sep 16, 2022 10:02 AM	Brought the stuff back.	Add Attachment
Jacob Limas	Sep 14, 2022 09:46 AM	Task reassigned to UCS Tech.	Add Attachment
Jacob Limas	Sep 14, 2022 09:46 AM	Accidently put myself as primary tech, but watching the front	Add Attachment
Jacob Limas	Sep 14, 2022 09:09 AM	She needs a Dell computer and three Dell monitors to be picked up. They are located in the Library Admin Office, room 206. Dell computer: 20141167 Dell monitors: 20101207 20111014 20140955	Add Attachment