Service Request Ticket - # 79676

Service Request Information

CONTACT Name Fruit, Julia   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 19, 2022 02:47 PM
Department Creative Arts Phone 88461
Location Email fruitj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20220672[Edit Inv] (opens in a new window) Bldg/Room RA 101
Service Tag Description Xerox C230 Color Printer
Serial No. SQQZ359022 Location Julia Fruit -- replacing 20140284

Model C230/DNI Hostname
Notes Local Connection Ink/Toner Refill

Wired NIC 9C:93:4E:E8:4B:D0

TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact valenciam@wou.edu

Tracking

Entered by Date Memo
Monica Valencia
Email

Public
Entered by Date Memo
Monica Valencia Sep 30, 2022 10:50 AM 
Status changed from (1) Pending to (5) Completed
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Monica Valencia Sep 30, 2022 10:47 AM 
Printer is setup
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Monica Valencia Sep 30, 2022 10:47 AM 
Setup locally replacing my old printer 20140284[Edit Inv]
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Monica Valencia Sep 28, 2022 11:41 AM 
Task reassigned to Monica Valencia.
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Monica Valencia Sep 28, 2022 11:41 AM 
****This is an outgoing email****
Hi Julia,

I need some additional information regarding service request #79676

Description: Xerox Set up


Is this a replacement printer or a new printer set up? If this is a replacement do you have the W# of the printer this is replacing? If this is a new set up are you wanting the printer to be connected locally or connected via network?

Best,
Monica
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Alix Karkanen Sep 19, 2022 02:47 PM 
20220672[Edit Inv], over by my desk
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