Service Request Ticket - # 79680

Service Request Information

CONTACT Name McFadden, Brianna   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 20, 2022 09:23 AM
Department Phone 88883
Location Email mcfaddenb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20180581[Edit Inv] (opens in a new window) Bldg/Room HL 208
Service Tag Description Xerox VersaLink C400 Color Laser Printer #C400/DN
Serial No. 7HB459858 Location for Technical Services replacing printer W20121144

Model C400/DN Hostname hl-tsunit.wou.edu
Notes Best for workteams of 2 to 10 users, Color: up to 36 ppm/Black: up to 36 ppm, First Print Out Time: 13 Seconds (Color), Maximum Print Size: 8.5 x 14" /Minimum, Print Size: 3 x 5", Automatic Duplexing on C400/DN, Print Resolution: 600 x 600 dpi, USB 3.0 and Ethernet Connectivity, 150-Sheet Bypass & 550-Sheet Input Trays, 5" Touchscreen LCD; Easy-Access USB Port, Recommended Monthly Print Volume:Up to 5,000 pages per month, Monthly Duty Cycle Max: 80,000 Pages; NOT STUDENT TECH; NETWORKED IP ADDRESS:140.211.112.41 Ink/Toner Refill

Wired NIC 9C:93:4E:65:AC:13

TECHS Submitted by Lourdes Salazar Contact lsalazar19@wou.edu 88925
Primary Technician Contact valenciam@wou.edu

Tracking

Entered by Date Memo
Monica Valencia
Email

Public
Entered by Date Memo
Monica Valencia Oct 04, 2022 10:36 AM 
Status changed from (1) Pending to (5) Completed
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Monica Valencia Oct 04, 2022 10:36 AM 
**Email**

The printer no longer states it needs an update, so I think that it has been taken care of.

Thank you!
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Monica Valencia Sep 30, 2022 10:42 AM 
Task reassigned to Monica Valencia.
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Monica Valencia Sep 30, 2022 10:42 AM 
Emailed to see if the printer still needs software update
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Lourdes Salazar Sep 20, 2022 09:23 AM 
****This is an email****
Hello.

Our printer in the library room 209 says it needs 
software update, and I don't think we have the 
permission to do it. It is a VersaLink C400 (Xerox); 
Barcode: 20180581[Edit Inv].

Thank you,

Brianna McFadden
Acquisitions & Archives Librarian
Hamersly Library
Western Oregon University
503-838-8883
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