Service Request Ticket

Service Request Information

CONTACT	Name	Thibeault, Kevin	Date	Sep 21, 2022 04:02 PM
	Department	University Housing	Phone	88319
	Location		Email	thibeaultk@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20170262 (opens in a new window)	Bldg/Room	ITC 008
	Service Tag	4CPQHL2	Description	Dell OptiPlex 7050 SFF desktop, i7-6700 (3.4GHz)
	Serial No.	4CPQHL2	Location	Parts Pile
	CPU	Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)
	OS	Windows 7 Pro, 64 bit	Software	MS office Pro Plus 201* from XXXX2017006552;
	Wired NIC	D8:9E:F3:0C:5E:C8

TECHS	Submitted by	Lourdes Salazar	Contact	lsalazar19@wou.edu	88925
	Primary Technician		Contact	jangulo15@wou.edu	88925

Entered by	Date	Memo
Jose Angulo			Email Public
Entered by	Date	Memo
Jose Angulo	Dec 29, 2022 10:38 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Jose Angulo	Dec 29, 2022 10:38 AM	updated spreadsheet	Add Attachment
Jose Angulo	Dec 29, 2022 10:37 AM	Task reassigned to Jose Angulo.	Add Attachment
Jose Angulo	Dec 29, 2022 10:37 AM	updated inventory	Add Attachment
Lourdes Salazar	Sep 21, 2022 04:02 PM	Was Inventory updated: yes	Add Attachment Public
Lourdes Salazar	Sep 21, 2022 04:02 PM	Was this added to Loaners-n-Checkouts app: yes	Add Attachment Public
Lourdes Salazar	Sep 21, 2022 04:02 PM	Loaner for pp front desk gave him 20170262	Add Attachment