Service Request Ticket - # 79728

Service Request Information

CONTACT Name New, Faculty/Staff   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 27, 2022 12:40 PM
Department University Computing Solutions Phone 88925
Location Email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Laptop Edit WOU # 20150253[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 5SG2462 Description Dell Latitude E7250 (i5-5300U, 8GB RAM 256HD)
Serial No. 5SG2462 Location PDR

CPU Intel Core i5-5300U(Dual Core, 2.3GHz, 3M, 15W)


OS Windows 7 Pro, 64 bit Software Microsoft Desktop Ed license XXXX2015004715; PL/SQL Developer v12 VISA2017007618(has annual renewal OCT);

Wired NIC F8:CA:B8:4B:D3:E0


Wireless NIC DC:53:60:6E:D9:1C


Bluetooth NIC DC:53:60:6E:D9:20


TECHS Submitted by Sam Sevugan Contact ssevugan20@wou.edu 88925
Primary Technician Contact ssevugan20@wou.edu 88925

Tracking

Entered by Date Memo
Sam Sevugan
Email

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Entered by Date Memo
Sam Sevugan Nov 04, 2022 11:27 AM
Task reassigned to Sam Sevungan.
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Sam Sevugan Nov 04, 2022 11:27 AM
Status changed from (1) Pending to (5) Completed
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Sam Sevugan Nov 04, 2022 11:27 AM
20150253[Edit Inv] was returned and he picked up his original 
laptop 20210582[Edit Inv] 
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Sam Sevugan Sep 27, 2022 12:48 PM
I have now update inventory and he says he'll be 
using this device for the school year till 
department says otherwise. 
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Sam Sevugan Sep 27, 2022 12:41 PM
Was this added to Loaners-n-Checkouts app: no
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Sam Sevugan Sep 27, 2022 12:41 PM
Was this added to Loaners-n-Checkouts app: no
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Sam Sevugan Sep 27, 2022 12:41 PM
Contact Info: millerjd@wou.edu 
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Sam Sevugan Sep 27, 2022 12:40 PM
Jacen Miller - 541 7604363 
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