Service Request Ticket

Service Request Information

CONTACT	Name	VanderPyl, Taryn	Date	Sep 28, 2022 10:20 AM
	Department	Criminal Justice	Phone	88356
	Location		Email	vanderpylt@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Laptop	Edit WOU #	20180646 (opens in a new window)	Bldg/Room	MA 215
	Service Tag		Description	Apple 13-inch MacBook Pro, Space Gray #MPXT2LL/A
	Serial No.	SFVFY2C32HV29	Location	Taryn VanderPyl, NEW T/TT Criminal Justice
	CPU	Intel Core i5(2.3GHz dual-core, 64MB eDRAM)
	OS	MAC OS X 10.14 (Mojave)	Software	MSDesktopEdOffice201*MAC XXXX2018007938; SPSS from Student Tech Campus Site license(needs re-Auth evry July 30); ATLAS.ti single user v.8 MAC VISA2018009145 JUNE2019;
	Wireless NIC	38:F9:D3:65:F8:4E
	Bluetooth NIC	38:F9:D3:5D:C5:46

TECHS	Submitted by	Lourdes Salazar	Contact	lsalazar19@wou.edu	88925
	Primary Technician		Contact	jcope20@wou.edu	88412

Entered by	Date	Memo
Justin Cope			Email Public
Entered by	Date	Memo
Justin Cope	Sep 28, 2022 12:09 PM	Task reassigned to Justin Cope.	Add Attachment
Justin Cope	Sep 28, 2022 12:09 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Justin Cope	Sep 28, 2022 12:09 PM	printer code problems she is all good now.	Add Attachment
Lourdes Salazar	Sep 28, 2022 10:21 AM	**This is an email** The0 printer is THREESISTERS-MA-Copier and number 20211082. My laptop is 20180646. Thank you!	Add Attachment
Lourdes Salazar	Sep 28, 2022 10:20 AM	**This is an email** I am having trouble printing. I set up the printer and it will allow me to scan and will email me the document, so I know it sees me. However, it will not allow me to print. Can you please give me some advice or send someone by? I am in Maaske 215. I will be here today until 2:00 and will be here tomorrow between 10AM and 1:30PM. Thank you! Taryn VanderPyl, Ph.D. (she/her) Assistant Professor Criminal Justice Sciences Division Western Oregon University Editor-in-chief of Journal of Restoration, Rehabilitation, and Reentry (R3) vanderpylt@wou.edu (503) 838-8356 “When will our consciences grow so tender that we will act to prevent human misery rather than avenge it?” - Eleanor Roosevelt	Add Attachment