I am closing this task and recreating a new one

SR#79919

Ikaika says there have been some changes for Gladis. He 
connected with Joanie on this, who can provide better 
follow-up. Thank you for all your help!

Task reassigned to New Equip. Setup.

Joanie said the setup that was going to go to Jazming is no longer going to her and all the equipment was placed back in stock.

****This is an outgoing email****
Hi Ikaika and Gladis,

I need some additional information regarding service request #79743

Description: Set up 20220036 MacBook Pro DOCK 20210902 monitors 20211167 & 20211200

This is Moshe from UCS. I'm following up with you all because we have equipment to deliver to Gladis and we would like to know what days and times you are available this week.

Please let me know when you get a chance.

Thanks,
Moshe

Status changed from (1) Pending to (7) Waiting for Contact

****This is an outgoing email****
Hi Ikaika,

I need some additional information regarding service 
request #79743.

Delivery is ready to set up for Gladis. What do you 
have available times and days? Please let me know.

Thank you
Adriana Ramsay 

Description: Set up 20220036 MacBook Pro DOCK 
20210902 monitors 20211167 & 20211200

****This is an email****
Subject:  New Macbook, Dock, Monitor Setup


Hello Ikaika, 

We have your new Macbook, Dock, and Monitor ready to be delivered and set up.  
To prepare, if this delivery is replacing an existing station, please ensure 
that you move all of your files from that machine onto your H: drive or 
otherwise back them up.  Anything left on an old machine will not be 
accessible from your new one.  If you have any questions or need help backing 
up your data, please email me back or call our office at 8-8925.

Once that is complete, we can set up your new equipment.  Please let us know 
your availability for the next few business days so that we can schedule a 
time to set it up with you.

Thank you and have a wonderful day,
Adriana Ramsay
UCS Support Technician

They want the dell laptop to go to jazming not 
Gladis. 

added gladis lopez as admin

****outgoing email****
Hi,

I need some additional information regarding 
service request #79743

Description: Set up 20211232

Your Dell laptop, doc, and two monitors are almost 
ready to be delivered. We have Adobe apps, 
Microsoft Office, and Zoom installed.



Some additional questions for your setup and to 
update inventory:

Do you need any additional software?

Who would you like as admins?

Can I have the building and room number of where 
it's going?

Lastly, what is your availability for the next few 
business days?


Thank you and have a wonderful day,

Jose Angulo

UCS Technician

imaging on workbench