Service Request Ticket - # 79757

Service Request Information

CONTACT Name Sunada, Justin   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 30, 2022 04:01 PM
Department Phone
Location Email sunadaj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20200216[Edit Inv] (opens in a new window) Bldg/Room TODD 133
Service Tag Description Apple 13-inch MacBook Pro with Touch Bar - Space Gray #Z0ZI
Serial No. Co2DK3FNP3YV Location Halene Anderson - GFA

CPU Intel Core i5(1.4GHz quad-core, 8thGEN)


OS MAC OS X 10.15 (Catalina) Software

Wireless NIC 14:7D:DA:9C:69:2E

TECHS Submitted by Sam Sevugan Contact ssevugan20@wou.edu 88925
Primary Technician Contact jlimas21@wou.edu 88925

Tracking

Entered by Date Memo
Jacob Limas
Email

Public
Entered by Date Memo
Joanie Kinnaman Oct 03, 2022 03:32 PM 
inv#2022-0271
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Jacob Limas Oct 03, 2022 02:04 PM 
Status changed from (1) Pending to (5) Completed
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Jacob Limas Oct 03, 2022 02:04 PM 
Finished setting it up
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Jacob Limas Oct 03, 2022 02:04 PM 
The monitor is 20101228[Edit Inv]
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Joanie Kinnaman Oct 03, 2022 12:43 PM 
let me know the wou # so I can add it to the 
monoprice adapter
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Jacob Limas Oct 03, 2022 08:49 AM 
Task reassigned to Jacob Limas.
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Jacob Limas Oct 03, 2022 08:49 AM 
I emailed him, should be able to get it done today
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Sam Sevugan Sep 30, 2022 04:01 PM 
Wants a second monitor for his macbook pro setup if 
there is one available. He is available Monday 
anytime time after 10am works and Tuesday before 
noon for a tech to stop by and help get it setup.
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